Terms and Conditions
Effective Date: 12-06-2025
Welcome to HL Appliances. By accessing or using our website www.hlappliances.com, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our site or placing an order.
If you do not agree with any part of these terms, you must not use our website.
1. Use of the Website
You agree to use our website for lawful purposes only and in a way that does not infringe the rights of others or restrict their use and enjoyment of the website.
You must not:
- Use the site for fraudulent purposes
- Upload or transmit viruses or malicious code
- Attempt to gain unauthorized access to any part of the website
2. Product Information
We strive to provide accurate descriptions, images, and specifications of all products. However, there may be slight variations due to screen settings, lighting, or manufacturing updates.
We reserve the right to:
- Modify or discontinue products without prior notice
- Limit the sale of products to certain geographic regions or quantities
3. Pricing and Payments
- All prices are listed in INR and are inclusive of applicable taxes (unless otherwise stated).
- We reserve the right to change prices at any time without prior notice.
- Payment must be completed in full before orders are processed and shipped.
- Payments are processed through secure third-party payment gateways.
4. Order Acceptance and Cancellation
Placing an order does not guarantee acceptance. We may refuse or cancel an order for reasons including:
- Product unavailability
- Payment issues
- Inaccurate pricing or product information
Customers may request cancellation before the order is shipped. Once shipped, our standard Refund and Returns Policy applies.
5. Shipping and Delivery
- We aim to deliver products within the estimated timelines, but delays may occur due to logistics or unforeseen circumstances.
- Shipping Costs: Shipping costs, if any, will be displayed at checkout.
- Operational Address: Our operational address for all deliveries within India is:
HL APPLIANCES PRIVATE LIMITED
Da-Parbatia, Tezpur, Sonitpur, Assam, India, 784001 - Shipping Timelines:
- Minimum delivery time: 3-5 business days for metropolitan areas.
- Maximum delivery time: 10-15 business days for rural or remote areas.
- We are not liable for any direct or indirect loss due to late deliveries.
6. Returns and Refunds
Please refer to our Refund and Returns Policy for details on how to return products, request exchanges, or claim refunds.
7. Intellectual Property
All content on this website—including text, images, logos, designs, and software—is the property of HL Appliances and is protected by copyright and intellectual property laws.
You may not copy, reproduce, or distribute any content without our written permission.
8. Limitation of Liability
To the fullest extent permitted by law, HL Appliances is not liable for any:
- Indirect, incidental, or consequential damages
- Loss of data, profits, or business interruption
- Damages resulting from use or inability to use the website or products
9. Warranties and Guarantees
Some of our products may include warranties, which will be clearly mentioned in the product description or user manual. For warranty claims, please contact our support team with valid proof of purchase.
10. Changes to Terms
We may update these Terms and Conditions at any time. Changes will be posted on this page with the revised effective date. Continued use of the site after changes means you accept the revised terms.
11. Governing Law
These Terms and Conditions are governed by the laws of [Insert Country/State]. Any disputes shall be resolved in the courts of [Insert Jurisdiction].
12. Contact Us
For questions or concerns regarding these Terms and Conditions, contact us at:
📧 Email: su*****@**********es.com
📞 Phone: +91 6901271639
🌐 Website: www.hlappliances.com