Privacy Policy
Effective Date: 12-06-2025
At HL Appliances, we are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.hlappliances.com and interact with our services.
1. Information We Collect
We may collect the following types of information:
a) Personal Information
When you register, place an order, or contact us, we may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment information (processed securely through third-party gateways)
b) Non-Personal Information
We may also collect non-identifiable information such as:
- Browser type and version
- IP address
- Pages you visit on our website
- Device information
- Time and date of visit
2. How We Use Your Information
We use your information for the following purposes:
- To process and fulfill your orders
- To communicate with you about your order, delivery, or queries
- To improve our website, services, and user experience
- To send promotional offers (only if you opt-in)
- To comply with legal and regulatory requirements
3. Sharing of Your Information
We do not sell or rent your personal data. However, we may share your information with:
- Third-party service providers (e.g., payment gateways, courier partners) to facilitate order processing and delivery
- Legal authorities if required by law, court order, or governmental request
- Marketing platforms (with your consent) for promotional purposes
All third parties are required to maintain the confidentiality and security of your data.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information. This includes:
- Secure Socket Layer (SSL) encryption
- Access controls and internal policies
- Secure payment processing via trusted third-party gateways
However, no method of transmission over the internet or electronic storage is 100% secure.
5. Your Rights and Choices
You have the right to:
- Access, update, or correct your personal information
- Opt out of receiving promotional emails at any time
- Request deletion of your personal data (subject to legal obligations)
To exercise your rights, please contact us at su*****@**********es.com.
6. Cookies
We use cookies and similar tracking technologies to improve website functionality and analyze site traffic.
You can manage your cookie preferences through your browser settings. Disabling cookies may affect site functionality.
7. Links to Third-Party Websites
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites. Please review their policies separately.
8. Children’s Privacy
We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have collected such data, we will take steps to delete it promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact:
📧 Email: su*****@**********es.com
📞 Phone: +91 6901271639
🌐 Website: www.hlappliances.com